All orders incur a $10 fee added at check out.

Orders will be dispatched within 1-2 business days of purchase being confirmed.

We will not be responsible for any orders lost during shipping.

If you do wish to return a product, please contact us via email first before returning. customercare@starroadtrader.com

Please note Star Road Trader will assess the the product before refund is issued.

There are no returns on sale items.

Star Road Trader will provide refunds and exchanges on full price items within the following guidelines:

  • Within 10 days of purchase 
  • Proof of purchase provided
  • Product must be unworn and still have tags attached
  • Product will be assessed by management

 

Exchanges for wrong sizes on sale items can be organised within 10 days of purchase by emailing us first.

Shipping charges on returned items are the customers responsibility.

There will be no refund of the original postage.​